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Audiovisual and production coordination

Log rehearsal problems so nothing is forgotten

The technical rehearsal finds six problems, and by the next morning each person remembers a different list.

Opens WhatsApp with a draft you can edit before sending. Nothing is sent automatically.

The short answer

A technical rehearsal issue log is a single shared list. Every problem found at the rehearsal goes in with what happened, where, who owns the fix, the deadline and whether it was retested. It turns a rehearsal into a closed list instead of a set of memories.

Qualified suppliers and the venue fix technical faults. The organiser keeps the log, assigns owners, and decides which issues must be closed before the event and which are accepted.

Set it up before the rehearsal

  • One shared sheet that the stage manager and the organiser can both edit.
  • One named person who writes entries, not several.
  • Columns agreed in advance, so entries are consistent.
  • A printed copy at the AV desk for notes during the run.
  • The rehearsal schedule open beside it, so each entry points to a session.

What every entry needs

Issue log fields
FieldExample
Number and time12, 14:35
Session or cueKeynote walk-on, cue 7 of the cue sheet
What happenedMicrophone cut out when speaker moved to stage left
Who saw itStage manager
Owner of the fixAV supplier lead
Needed byBefore final run at 17:00
Severity as agreed by organiserMust fix / should fix / accept
Retest result and initialsRetested 17:10, OK

Triage in three buckets

  1. Must fix before the event: problems that stop a session or put a speaker at risk. Technical or safety matters go to the supplier or the venue to resolve and confirm in writing.
  2. Should fix: problems that reduce quality but have a workaround. Record the workaround and who knows it.
  3. Accept: small matters the organiser knowingly lives with. Write the decision and who made it.

Close the loop

After the rehearsal, send the log to every supplier within a few hours with the owner and deadline against each line. Retest each Must fix item and record the result. Bring the open items into the technical sign-off questions so nothing is signed off unseen.

Worked example · Fictional example

A rehearsal with eight issues

Fictional organisation and figures, for illustration only.

A fictional professional body holds a two-hour technical rehearsal the day before its conference. The log records eight issues: two Must fix, five Should fix, one Accept.

The two Must fix items are a drop-out on a panel microphone and a slide that does not play on the playback laptop. Both are retested before the supplier leaves the venue. The secretariat sends the log that evening. It notes that the one Accept, a slow fade on the walk-in loop, was decided by the programme lead.

Use this yourself

Technical rehearsal issue log template

Copy these columns into a shared sheet before the rehearsal.

No.TimeSession or cueWhat happenedOwnerNeeded byMust / should / acceptRetest result
1
2
3
4
5

Use the free tool: Event RFP completeness checker

Handle it in-house, or bring in help?

Your team can usually handle this when

  • A short rehearsal with one supplier and few cues.
  • A team member can write entries while someone else watches.
  • The supplier already keeps its own list and shares it.

Outside planning help earns its fee when

  • Several suppliers and rooms, with issues crossing between them.
  • Entries need chasing and retesting across several days.
  • No team member can attend both the rehearsal and the follow-up.

Need the rehearsal issues chased to closure?

A conference project lead can keep the log during the rehearsal, send it to each supplier with owners and deadlines, track retests, and bring open items to the sign-off conversation. Qualified suppliers and the venue keep the fixes. Share your brief on WhatsApp and we will reply with which level of support fits and what it would cover.

Discuss your plansOpens WhatsApp with a draft you can edit before sending. Nothing is sent automatically.Project support →

Questions organisers ask

Who should write the log?

One person, usually someone from the organiser side who is not also running the rehearsal. This avoids the stage manager having to write and call cues at the same time.

Should every small issue go in?

Yes, with a severity. A short entry is cheap and a forgotten issue is not. The Accept column records that it was seen and decided.

What if the supplier disagrees about an issue?

Record both views and who decides. For technical or safety questions, the supplier or venue answer governs and should be written down.

Related resources

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